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Customer Service

Service

Sales & Leasing Consultant

At Wayne Toyota, we are committed to investing in our dedicated team of professionals and to providing outstanding products and services to our guests. By focusing on these goals first, our guests will experience the highest level of care, value & knowledge in our industry. If you have the personal drive to hustle and are willing to put in that extra effort, our team and this career might be the fit you are looking for.

The ideal Vehicle Product Advisor candidate will exhibit and/or be able to give examples of the following core values:

  • Positive Attitude (friendly, caring, thoughtful; causes others to smile)
  • Self Motivated (a strong work ethic combined with a desire to continually improve)
  • Trustworthy (honest, loyal & ethical)
  • Reliable (dependable and accountable for work done)
  • Team Player (helpful with others, team before self)

The main responsibilities include:

  • Leading our guests through the sales cycle utilizing the “Toyota Way”
  • Continual learning and education (products & promotions)
  • Meet or exceed monthly & quarterly sales & guest experience benchmarks
  • Lead generation

The ideal candidate will also have the following qualifications & requirements:

  • Minimum of 1 year sales and/or marketing experience (automotive sales experience is not required)
  • Degree or diploma in business a strong asset
  • Willingness to continually learn and improve skills
  • Valid class G driver’s license with no major convictions
  • Clear criminal background check

What does working at Wayne Toyota provide you with?

  • Friendly, professional environment
  • Professional training program designed by Toyota, a proven industry leader
  • Opportunities to advance within our dealership
  • Group benefits plan
  • Competitive compensation plan with a guaranteed minimum
  • Monthly car allowance
  • Customer Service based incentives

Compensation: After completing our probationary period, average performers can expect to earn between $55 and $80k. This position is uncapped in earning potential and top performers can earn a six figure income.

If you believe you meet the qualifications above, please reply in confidence to Sales Manager, Wayne Toyota with your resume and cover letter.

Job Types: Full-time, Commission

Licence:

  • Driver’s License (Preferred)

Location: Sales

Digital Marketing Specialist & Guest Relations

At Wayne Toyota, we are committed to investing in our dedicated team of professionals and to providing outstanding products and services to our guests. By consistently focusing on these goals first, our guests will experience the highest level of care, value & knowledge in our industry.

The ideal Digital Marketing Specialist & Guest Relations candidate will exhibit the following core values:

  • Positive Attitude Friendly, caring, thoughtful; causes others to smile
  • Leadership Empowered to model the Wayne Toyota mission and core values
  • Trustworthy Honest, loyal & ethical
  • Self Motivated A strong work ethic combined with a desire to solve problems
  • Reliable Dependable and accountable for work done
  • Team Player Working together daily to achieve our vision

The Digital Marketing Specialist & Guest Relations person is responsible for management of Wayne Toyota’s digital media and marketing assets along with front-line customer interactions over the phone and in person. The Digital Marketing Specialist works closely with the General Manager and the Sales Management team.

Responsibilities and Duties

The main responsibilities include:

  • Dealership website updates, review & management (including photo and video content)
  • Social media management
  • Moderating business listings & reviews
  • Interviewing dealership team for blog content
  • Assessing marketing opportunities and providing input to management
  • Answering & directing dealership phone traffic
  • Greeting & directing customers walking into the dealership

Qualifications and Skills

The qualifications and skills required include:

  • A minimum of 1 year of demonstrable experience coordinating or managing digital and social media content – please include a paragraph about this in your cover letter
  • Diploma or Degree in Marketing/Digital Marketing is a strong asset
  • Excellent People Skills (ability to make people smile in person or over the phone)
  • Strong Organizational Skills
  • Proficient with a wide variety of software and internet based programs
  • Class G Driver’s License and a clean driver’s abstract

Benefits

What does working at Wayne Toyota provide you with?

  • Friendly, professional environment
  • Opportunity to gain a professional license in the automotive industry
  • Opportunities to advance within our dealership
  • Opportunities to grow through professional workshops and seminars
  • Group benefits plan
  • Competitive compensation plan

If you believe you meet the qualifications above, please reply in confidence to the General Manager by Friday, April 26th, 2019.

Job Type: Full-time

Salary: $0.00 /hour

Experience:

  • Digital Marketing: 1 year (Required)
  • Customer Service: 1 year (Preferred)

Education:

  • DCS / DEC (Preferred)

Location:

  • Thunder Bay, ON (Preferred)

Location: Wayne Toyota - Thunder Bay, ON

Vehicle Detailer

At Wayne Toyota, we are committed to investing in our dedicated team of professionals and to providing outstanding products and services to our guests. By focusing on these goals first, our guests will experience the highest level of care, value & knowledge in our industry.

The ideal Detailer candidate will exhibit and/or be able to give examples of the following core values:

  • Positive Attitude Friendly, caring, thoughtful; causes others to smile
  • Trustworthy Honest, loyal & ethical
  • Self Motivated A strong work ethic combined with a desire to solve problems
  • Reliable Dependable and accountable for work done
  • Team Player Working together daily to achieve our vision

The main responsibilities include:

  • New and pre-owned vehicle detailing. This includes washing, vacuuming, polishing and preparing vehicles for the dealership lot and client delivery
  • Application and installation of protection products such as paint, fabric and rust modules
  • Photographing vehicles for display on the Wayne Toyota website
  • Other duties as assigned

The ideal candidate will also have the following qualifications & requirements:

  • Attention to detail
  • Find automobiles and the automotive industry exciting
  • Willingness to continually learn and improve skills
  • Experience in detailing vehicles is an asset
  • Valid class G driver’s license with no major convictions (driver’s abstract required)
  • Clear criminal background check

Benefits

What does working at Wayne Toyota provide you with?

  • Friendly, professional environment
  • Opportunities to advance within our dealership
  • Group benefits plan
  • Competitive compensation plan

If you believe you meet the qualifications above, please reply in confidence to the General Manager, Wayne Toyota, by Wednesday, April 24th, 2019.

Job Type: Full-time

Experience:

  • vehicle detailing: 1 year (Preferred)

Location:

  • Thunder Bay, ON (Preferred)

Licence:

  • Drivers License G (Required)

Location: Wayne Toyota - Thunder Bay, ON

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