Extra Care Protection Plan
Protect your investment & elevate your peace of mind with a Toyota Extra Care Protection Service Agreement. Your Toyota is built to last and covered by an extensive warranty. But the unexpected can still happen. That's why Toyota offers Toyota Extra Care Protection (ECP) Service Agreements.
If your vehicle needs to remain at a Toyota dealership overnight due to a covered component requiring longer than 8 hours to repair, we'll reimburse you for alternate transportation costs for up to 5 days. If needed parts are on back-order, you can be reimbursed for an additional 5 days.
An ECP Service Agreement also protects your budget against the rising cost of vehicle repairs all while protecting the resale value of your Toyota down the road. In fact, ECP is also fully transferable to a new owner if you choose to sell your Toyota during the term of your plan, adding to the value of your vehicle at the time of sale.
TRIP INTERRUPTION & TRAVEL PLANNING ASSISTANCE
Beyond mechanical protection, ECP Service Agreements adds to your New Vehicle Roadside Assistance plan with additional features.
Trip Interruption reimburses you for hotel, meals, and transportation fees - up to $300 - if a component fails while you are more than 300 km from home.
On request, Travel Planning Assistance provides you with a personalized trip package including maps, alternate routes, points of interest, tour and accommodation directories, lists of Toyota dealerships, and entertainment en route.
EMERGENCY ROAD SERVICES & TOWING
Your ECP Service Agreement has you covered in the event of the unexpected. That's what peace of mind motoring is all about.
Mechanical Breakdown Towing
* In the event that you run out of fuel, Toyota extra care roadside assistance will deliver gasoline to your stranded vehicle. Cost of gasoline included up to 5 litres.
For battery electric vehicles or hydrogen fuel cell electric vehicles your vehicle will be towed to the nearest charging station or fueling station.
INCLUDED MAINTENANCE SERVICES
To help keep your vehicle running smoothly, Toyota ECP Service Agreements include service maintenance. Depending on the plan you choose, and its maintenance schedule, that may include up to the first 3 years of the Maintenance Service Program*.
* Plans must be purchased within 31 days of vehicle registration date.
ECP Service Agreement supplements your Toyota factory warranty with extensive mechanical protection and with terms for up to 7 years. With service available from any of 1,500 Toyota dealers across North America, your Toyota will always be serviced with Genuine Toyota Parts and by Factory-Trained Toyota technicians.
ECP Platinum Service Agreement Coverage
In addition to extensive mechanical coverage, the ECP Platinum Service Agreement includes a number of additional complimentary services, including:
For vehicles with 12 months/16,000 kilometer oil change intervals, you’ll enjoy the first 3 Years Maintenance Service Program* services
Trip Interruption and Travel Planning Assistance
Accident Towing and Emergency Road Service
Vehicle Rental Assistance
* The maintenance services do not include any items that require periodic replacement, such as engine air filters, cabin air filters, wiper blades, belts, hoses, or brake pads. The 36 MTH/48K maintenance service for specific vehicles includes Brake fluid replacement and/or transfer case fluid replacement which is required as indicated in the Toyota Owner’s Manual Supplement. Cabin Air Filter replacement is included for Battery Electric Vehicles. Please see dealer or ECP Service Agreement for full details.
When it comes to mechanical components, the ECP Platinum Service Agreement Coverage is so comprehensive that there are only a few items that it does NOT cover.
Parts not covered are: all glass (mirrors, heated windshields and rear windows with defroster), fog lamps, lenses, sealed beams, lamps, light bulbs, tires (with the exception of ECP Road Hazard Coverage), wheels or wheel studs, trim, seat frames, convertible top, mouldings, weather-strips, bright metal, sheet metal, body parts (including frame), bumpers, upholstery, carpet, paint, brake rotors and drums, brake linings and pads, batteries and cables, manual clutch disc lining, pressure plate and bushings, throw-out bearings, catalytic converter (which may be covered by Emissions Control Systems Warranties), exhaust system, non-manufacturer installed accessories
In addition, maintenance services and parts; including all lubricants and filters, belts and hoses, wheel balancing or alignment, any adjustments for air and water leaks, wind noise, squeaks and rattles as well as alignment of bumpers, sheet metal, and body parts are not covered.
The plan covers original and replacement tires and rims, including summer, winter and all-season that have been purchased and installed at a Toyota dealership during the selected term.
The plan covers expenses (including all parts and labour) involved in repairing or replacing a flat tire or replacing damaged rims (including alloy rims) caused by a valid road hazard*.
- No deductibles
- Tire repair or replacement
- Rim repair or replacement
- Mounting and balancing
- Valve stems
- $100/claim for road service*
- $100/ day food and lodging for a maximum of 3 days*
- $70/day vehicle rental for a maximum of 3 days*
- Provincial tire levy and taxes