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The service advisor Ken is a wealth of knowledge regarding vehicles. Very friendly and pleasant to deal with. My vehicle appointment was for an oil change and service check up. Happy client.
Brought my truck in for its regular service today. Looks like Wayne Toyota resolved the issues they were having with their customer service. I am pleased to see they are back to their courteous happy staff that provide great costumer service.
UPDATE: After sending a message to management via their website, I received a call from Sales Manager Jamie. He said their had been staffing changes and was apologetic regarding our situation and said that he would do what he could to help. Management agreed to pay up to $135 towards a hotel stay the next time we came to the city. We traveler to Thunder [...]
Love the the service department at Wayne Toyota. They are always super friendly and willing to help as much as possible. Every time I’ve been in for service from a service appointment, oil change or even just new wiper blades, I’ve always left happy. Thanks for such great service!
This car buying experience was by far my best yet! The staffs' professionalism, patience, and follow-up couldn't be better, and not once did I feel pressured into making a decision. Thank you for making me feel at ease during this entire process.
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We are conveniently located at 787 Central Ave,
Thunder Bay, ON P7B 0A7