Toyota Connected Services



Get Connected

Connected Services by Toyota offers an advanced suite of smart technologies designed to simplify your everyday life.
Toyota App is a smartphone app that connects you to everything Connected Services by Toyota has to offer.

Select 2020 model year and newer Toyota vehicles equipped with Remote Connect and Service Connect are compatible with the Toyota App. The Toyota App offers an easy way to enroll in Connected Services by Toyota and manage the services that your vehicle comes equipped with. From remotely starting your engine, to locking your doors, from viewing your fuel level to accessing a vehicle health report, Toyota App helps you stay in touch with your vehicle, no matter where you are. Watch this video for some easy-to-follow steps to get started with Toyota App!
1. Visit the Google Play Store or Apple App Store to download the Toyota App.

2. Create an Account. When you download the Toyota App for the first time, you will need to create an account to access App Suite. App Suite is a complimentary feature and there are no fees to use it.

3. Make sure your smartphone is paired to your vehicle via Bluetooth. For instructions on how to pair your phone, watch the “Know Your Toyota – Pairing a Phone” video or the Know Your Toyota – Bluetooth Troubleshooting video. A detailed Bluetooth pairing guide with step-by-step instructions is also available in Toyota App.

4. Link to your existing LiveXLive and NPR One accounts. If you don’t already have an account, you can create one by:
a) Opening Toyota App on your smartphone and selecting LiveXLive / NPR One
b) Following on-screen prompts to create an account.
Easy enrollment for your Connected Services.
ENROLL FOR CONNECTED SERVICES USING THE TOYOTA APP

1. Download the Toyota App via the Apple App Store or Google Play Store.

2. Open the app and create an account using your email or existing social media accounts.

3. Add your Toyota vehicle to your garage by scanning it’s VIN via the door jamb or manually inputting the VIN. Your vehicle will appear on the screen and you can see which services it has available.

4. Select “Enroll” to begin using the Connected Services features.

5. Once enrolled, you can create a vehicle nickname, select a preferred dealer and manage your account.


ENROLL FOR CONNECTED SERVICES USING THE SOS BUTTON

1. Press the SOS button in your vehicle and hold for 1-2 seconds

2. Acknowledge that this is not an emergency and follow the prompts to reach a live Connected Services agent

3. Answer a few simple questions, and the Agent will create your profile and let you know the terms and conditions
Control a series of vehicle functions from a distance -- like remote starting or stopping your engine -- using Toyota App.

Via the Toyota App, Remote Connect allows you to start and stop your engine* (automatic transmission only), lock and unlock your doors* and check the status of your doors and windows. You can also experience next level connectivity with Guest Driver Settings, Last Parked Location and Drive Pulse amongst other features. 
ENGINE START / STOP (AUTOMATIC TRANSMISSION ONLY)

Start and stop your engine from a distance - ideal for warming up or cooling down your vehicle before you get in.

Plug-in Hybrids: Replaced with Remote Climate Start.

DOOR LOCK / UNLOCK

Lock and unlock vehicle doors from a distance to ease your way in, and ease your mind if you can’t remember their status.

Not available for Plug-in Hybrids.

STATUS OF WINDOWS / MOONROOF

Check to see if windows and moonroof are closed / open even when your vehicle is not in sight.

Status and alerts vary by model

LAST PARKED LOCATION

Allows you to quickly and easily find your vehicle in an uncovered parking lot.

GUEST DRIVER SETTINGS

Allows you to set conditions for a Guest driver and be informed via notification if any are violated, including maximum speed, maximum kilometres, distance from a set location and more.

HOME-TO-VEHICLE MANAGEMENT

Start your car (automatic transmission only) lock/unlock your doors, check your fuel level status and more from the comfort of your home using the Toyota Skill for Amazon Alexa or the Toyota Action for Google AssistantTM.

SMARTWATCH COMPATIBILITY

When the Toyota App is paired with a compatible Apple Watch® or Android Wear device, you can use your smartwatch to use select Remote Connect features including engine start/stop (automatic transmission only) and door lock/unlock.

UNIQUE PLUG-IN HYBRID FEATURES

Plug-in Hybrid vehicles equipped with Remote Connect include Remote Climate Start, Charge Management and a Charging Station Map.
Keep your Toyota in peak condition by staying connected to its service needs using the Toyota App.

Select 2020 model year and newer Toyota vehicles come equipped with Service Connect. Service Connect allows you to keep your Toyota in peak condition with Vehicle Health Reports, Warning Light Notifications and more, all through the simple-to-use Toyota App.
1. Select your account icon in the top right hand corner

2. Select Notification Settings

3. Select whether or not you would like push notifications or emails for warning light notifications or vehicle health reports.
Apple CarPlay compatibility provides a smart and simple way to use your iPhone features in your vehicle.

CarPlay lets you access Apple Music, Apple Maps, make phone calls, and send messages all through your car’s touchscreen or with your voice using Siri.
1. Plug the iPhone 5 or newer device into your vehicle using the data USB port. You will see a pop-up appear with three available options.

2. If you have only plugged your phone in to be charged, press “Do Not Enable”. If you are a guest driver, select “Enable Once”, if you are a frequent driver you can select “Always Enable”.

3. If this pop-up does not appear, turn on Apple CarPlay in Projection Settings, which can be found in the Settings menu. Please note that you cannot use Apple CarPlay with more than one device at a time.

4. Return to your Main Menu Screen. You will see an Apple CarPlay icon replace the tile which previously displayed Projection. Once you touch this icon, you will enter into the Apple CarPlay interface.
Wireless CarPlay allows for a more convenient way to access your iPhone features while staying focused on the road.
1. First, a device must be added to your vehicle via Bluetooth & Devices in the settings menu. Tap on Search for Devices or Add Another Device and follow the on-screen steps to add your smartphone to the vehicle.

2. The system will prompt to enable Wireless CarPlay/Android Auto. Select Yes.

3. The system will now automatically connect to your device when you start your vehicle.
Android Auto compatibility provides a simple and convenient way to use your Android phone features in your vehicle.

Select 2020 model year and newer Toyota vehicles are now compatible with Android AutoTM. Android Auto brings your favorite smartphone apps into one place, so that you can access navigation, media, and communication apps all through your car’s touchscreen or with your voice using Google Voice Assistant.
1. Ensure that your Android smartphone is running 5.0 or higher, and that you have the Android Auto app installed from Google Play.

2. Open the App and “Agree” to the terms, then follow the steps on the screen to give Android Auto permission to access your phones features and apps.

3. Begin the pairing process by first ensuring that your vehicle is parked and the parking brake is activated.

4. Press “Set Up” on your vehicle’s main screen followed by “Projection Settings” and ensure that Android Auto is enabled.

5. Plug your Android phone into your vehicle using the Data USB port.

6. Return to the vehicle’s main screen and press the Android Auto icon – that has replaced the tile which previously displayed Projection Settings - to enter the Android Auto Interface.

You are now ready to enjoy all of the features and benefits of Android Auto. Press the Exit icon at any time to return to the main menu in order to access other connected services. Note, you can only use Android Auto with one device at a time.
Wireless Android Auto allows for a more convenient way to access your Android smartphone features while staying focused on the road.
1. First, a device must be added to your vehicle via Bluetooth & Devices in the settings menu. Tap on Search for Devices or Add Another Device and follow the on-screen steps to add your smartphone to the vehicle.

2. The system will prompt to enable Wireless Android Auto/CarPlay. Select Yes.

3. The system will now automatically connect to your device when you start your vehicle.


ALL-NEW INTERFACE
The all-new human-machine interface (HMI) delivers enhanced interaction through sight, touch and voice. The stunning HD touchscreen display - up to 14" - is made of glare-resistant glass for crisp visuals and clear graphics. Touch inputs are quick and responsive, thanks to the 5x greater processing power compared to the previous generation system.


INTELLIGENT ASSISTANT
The cloud-based Intelligent Assistant expands on the standard Toyota Assistant functionality and integrates with Cloud Navigation. Use natural voice commands to add a rest stop along your route - like "Hey Toyota, find a coffee shop" - check the weather at your destination, dictate a message and much more. Included with Drive Connect.


USER PROFILES
Your Toyota App and Toyota Multimedia settings are automatically saved to the cloud and loaded to your vehicle when your profile is selected. Save personal preferences like language, map settings, day/night display mode, favourite destinations and more. Your User Profile along with your personal settings carry over to other Toyota Multimedia-equipped vehicles.


CLOUD NAVIGATION
This always-connected system uses Google POI data so you can easily explore local points of interest or find a top-rated restaurant. Traffic and map data are updated in real-time and alternative route suggestions are dynamically offered based on current road conditions. Included with Drive Connect.